Shipping policy

SHIPPING POLICY – LUNNACOZY

Last updated: December 2025

Thank you for shopping with LunnaCozy.
Below you will find important information regarding our shipping process, delivery times, and order handling.

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ORDER PROCESSING TIME

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

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SHIPPING TIME

We work with international fulfillment partners to deliver our products.

Estimated delivery time:
➡ 7–14 business days after dispatch.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing, local carrier delays, or peak seasons.

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SHIPPING DESTINATIONS

We currently ship to the United Kingdom and select international locations.

If we are unable to ship to your address, you will be notified before your order is processed.

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TRACKING INFORMATION

Tracking details will be provided via email once your order has been shipped.
In some cases, tracking updates may take a few days to appear.

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DELAYS

While we do our best to ensure timely delivery, LunnaCozy is not responsible for delays caused by:

• customs clearance

• carrier disruptions

• weather conditions

• incorrect shipping information provided by the customer

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INCORRECT ADDRESS

Please ensure that all shipping details are correct at checkout.
LunnaCozy is not responsible for orders delayed or lost due to incorrect or incomplete address information.

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CONTACT US

If you have any questions regarding shipping or your order, please contact us at:

Email: lunnacozyshop@gmail.com